Reduce Operational Costs by utilizing best-in-class maintenance services of Mission-Critical Communication LLC.

Preventive Maintenance

  • Checking & Inspection of site grounding and maintenance of Earth Box/terminations
  • Inspection and maintenance of Batteries, Generator sets, Microwave Links, Antenna & Feeder Cable systems
  • Support on all upgrade/expansion activities
  • Recording and reporting, issues/observations.
  • Monthly drive test benchmarking site KPI’s

Corrective Maintenance

  • 24X7 Customer Support Desk for logging of reported alarms & response within defined time frames between Vendor and Operator
  • First line support includes the replacement of faulty modules like radios, digital boards or rectifiers and carrying out all first line procedures to bring site on-air.
  • Handling and clearing of the alarms
  • Actions on Issues affecting Network KPI’s