PLANNING & DESIGN SERVICES

MAXIMIZE THE RETURN ON YOUR INVESTMENT BY HAVING MISSION-CRITICAL COMMUNICATION LLC TRANSLATE YOUR CHALLENGING BUSINESS OBJECTIVES INTO CRISP, OPTIMIZED NETWORKS THAT PROVIDE EXCELLENT CUSTOMER COVERAGE

Network Planning

Careful network planning is critical to ensure that network achieves and maintains superior performance. MCC can help operators with all preliminaries of network planning for optimal coverage, capacity, and quality. The initial planning phase takes its offset in the business plan and clarifies the objectives and requirements for the network to be provided. In network planning phase, MCC can assist in technology evaluations, tendering, vendor selection, budgeting, implementing process setup and organization setup. MCC consultants are adept in defining KPI’s, extracting relevant information from network management systems and reporting at various levels of detail so that all the required information is available to operate network efficiently.

Network Design

Mission-Critical Communication LLC has the experience of designing networks of varying complexity; be it a simple single-vendor network or a complex multi-vendor integrated network, we have got the expertise.

MCC can provide network architecture, design, engineering, implementation and system integration services to support data, voice and multiple services demands of our customers. Our design expertise range from Core Backbone and Metro-Junction Optical Networks, Radio Networks, Microwave Networks, Multi-Services Access Networks (MSAN) and Fiber to the Home/Curb/Building (FTTx) networks based on cutting-edge technologies like (C/D)WDM, SONET/SDH, GPON, ADSL, VDSL, P2P Ethernet, IP MPLS (VPRN, VPLS) and L2 virtual private networks, enabling us to develop effective and scalable solutions to meet business objectives of our clients by ensuring quality and performance of network.

Vendor Selection

Mission-Critical Communication helps system integrators, service providers and operators in vendor selection whose products and services meets their requirements, suits their business needs, and bring value, quality and reliability to their businesses. We are capable of providing assistance in RFP development, vendor evaluation, and contract negotiations. Our vendor selection practice helps companies reduce costs and make sounds decisions to choose vendors providing competitive solutions meeting their specific needs.

ROLLOUT SERVICES

GOT TIME-CRITICAL CHALLENGING PROJECTS? WE LOVE IT AT MISSION-CRITICAL COMMUNICATION LLC. THE NETWORK ROLLOUT PRACTICE AT MCC IS COMPRISED OF LEADING INDUSTRY PROJECT MANAGEMENT PROFESSIONALS ABREAST WITH PMI METHODOLOGIES AND BEST PRACTICES.

Our project management services encompass a broad range of activities from project organization setup to resource acquisitions, planning, surveys, installation, commissioning and testing towards successful acceptance and transition to O&M. During all project phases from planning to installation to testing & commissioning; our goal at MCC is to help our customers meet their commitments by ensuring project delivery as per agreed time frame, within agreed cost and with quality. MCC Project Management services provide a single point of control for the project and ensure proper flow of information to all stakeholders and to provide accurate status reports to our customers. We have the ability to manage multi-vendor complex integration projects. We ensure that all the teams involved have a clear understanding of all the actions that have to be accomplished with clear roles and responsibilities. PMO organization at MCC documents project, allocate teams, track milestones and manage ongoing communications to keep track of project progress and to make it a success story.

AUDIT SERVICES

DON’T KNOW WHAT YOU DON’T KNOW ABOUT YOUR NETWORK; LET OUR CONSULTANTS HANDLE IT METICULOUSLY AND PROVIDE YOU THE TRUE PICTURE OF THE STATE OF YOUR NETWORK THROUGH OUR NETWORK AUDIT SERVICE.

Physical Network Audit

  • Design Verification: As-Built markups against Final Design Drawings, Shop Drawings, Wiring Diagrams, Termination Lists
  • Installation Quality Audit including racking, stacking, grounding.
  • Design variance (Contract Vs Design)
  • Logistics variance (Final Design vs Shipments),
  • As-built variance (Final Design Vs Equipment Installed) and
  • Warehouse reconciliation (Equipment Shipped Vs Equipment Installed)

Network Configuration Audit

  • Verification of deployed network configurations against the design documents
  • Verification of hardware/firmware/software releases of individual network elements against product support and obsolescence based on product roadmaps

Network Security Audit

  • Review Network Diagrams and Network Design implemented
  • Review remote access
  • Perform penetration tests (ethical hacking tests) External Internal Tests, Blind Tests, Double-blind tests, targeted tests,
  • Review all network vulnerabilities including security policies, standards, network and firewall configurations
  • Review Network Management Procedures including logical access control procedures

Performance Audit

  • Monitoring and verifying performance statistics of key network parameters against contracted KPIs, SLAs and designs
  • Transmission: OTDR tests reports against link budgets
  • Radio Network: Coverage, capacity, quality of service and network optimization.
  • Routing/Switching Network: QoS vs. SLAs

Audit Report

After a thorough audit, a comprehensive report is submitted with

  • Identified problem areas (such as poor coverage, dropped calls, call interference, inadequate signal strength, quality of service, congestion and speech quality etc) based on scope of Audit and other requirements and
  • Proposed solutions for corrective actions

OPERATIONS & MAINTENANCE SERVICES

REDUCE OPERATIONAL COSTS BY UTILIZING BEST-IN-CLASS MAINTENANCE SERVICES OF MISSION-CRITICAL COMMUNICATION LLC.

Preventive Maintenance

  • Checking & Inspection of
    • Site grounding and
    • Maintenance of Earth Box/terminations
  • Inspection and maintenance of
    • Batteries,
    • Genset,
    • Microwave Links,
    • Antenna & Feeder Cable systems
  • Support on all upgrade/expansion activities
  • Recording and reporting, issues/observations.
  • Monthly drive test benchmarking site KPI’s

Corrective Maintenance

  • 24X7 Customer Support Desk for logging of reported alarms & response within defined time frames between Vendor and Operator
  • First line support includes the replacement of faulty modules like radios, digital boards or rectifiers and carrying out all first line procedures to bring site on-air.
  • Handling and clearing of the alarms
  • Clearance of any power related issues, coordination between Generator and Air-Con vendors for clearance of the alarms.
  • Checking and clearing of the alarms on the Transmission links
  • Actions on Issues affecting Network KPI’s
  • Maintaining small warehouse for the replacement of faulty parts
  • Transportation of Faulty parts from Warehouse to affected site.

OPTIMIZATION SERVICES

REDUCE COSTS AND GAIN CUSTOMER SATISFACTION BY OPTIMIZING YOUR NETWORK TO INCREASE ITS ROBUSTNESS, RELIABILITY AND PERFORMANCE THROUGH OUR NETWORK OPTIMIZATION SERVICES.

In Network Optimization practice, MCC seasoned experts analyze specific isolated problems against key performance indices (KPI) through extensive testing of the network. Both pre-launch and post-launch optimization is performed where the physical and logical parameters of the network are tuned to get optimum performance as per required KPIs. Our optimization procedures verify if the actual service performance and network performance complies with the customer requirements. We also ensure that capacity, coverage and network parameters are maintained and adjusted according to traffic growth, changing services and changing requirements. We perform network optimization in order to increase operational efficiency, revenue maximization, cost minimization, and network performance assessment.